News & Insights

Keep up to date with the latest happenings at Greensmart HQ, news from the industry and even tips and tricks from the experts on how to get the best out of your plumbing and heating.

Is It Time To Replace Your Old Boiler? Key Signs You Shouldn’t Ignore

Wondering if it’s finally time to replace your old boiler? It’s a question we’re asked almost daily by homeowners across Bath and the surrounding areas. If your boiler is approaching the 15-20 year mark, you’re likely weighing up whether to keep repairing it or invest in a replacement. As local heating specialists who’ve been servicing and installing boilers throughout Somerset for years, we’ve seen firsthand when persevering with repairs becomes more costly than investing in a new system. How Old is Too Old for a Boiler? The age of your boiler is perhaps the most telling indicator. Most modern boilers are designed to last between 10-15 years with proper maintenance. If you need to replace a 20-year-old boiler, you’re actually well past the recommended replacement timeframe. While it might still be functioning, older boilers typically operate at significantly lower efficiency levels – often as low as 60-70% compared to modern Worcester Bosch models that achieve over 90% efficiency. Signs It’s Time for a Replacement Beyond age, there are several clear warning signs that indicate it’s time for a new boiler: 1. Rising Energy Bills Have you noticed your gas bills creeping up despite similar usage patterns? This is often the first sign your boiler is losing efficiency. Modern Worcester Bosch boilers can reduce your heating costs by up to 30% compared to an older model. 2. Frequent Breakdowns If we’ve been out to repair your boiler more than twice in the past year, it’s usually more cost-effective to replace it. Those repair costs add up quickly, and parts for older models become increasingly difficult to source. 3. Strange Noises Banging, whistling, or gurgling sounds are typically caused by a build-up of sludge or air in the system, or a failing component. While a power flush might temporarily solve the problem, persistent noises in an ageing boiler often signal deeper issues. 4. Uneven Heating Cold spots in radiators or rooms that never seem to warm up properly suggest your boiler is struggling to circulate heat effectively through your home. 5. Yellow Flame A healthy boiler flame should be blue. If yours is burning yellow, it could indicate a carbon monoxide issue – a serious health hazard that requires immediate attention. The Benefits of Replacing Your Old Boiler While the upfront cost of a new boiler installation might seem significant, the long-term benefits make it a worthwhile investment: Significant Energy Savings Modern Worcester Bosch condensing boilers are remarkably more efficient than older non-condensing models. Many of our Bath customers report noticeable reductions in their energy bills after upgrading. More Reliable Heating There’s nothing worse than your boiler breaking down on the coldest day of the year. A new system provides peace of mind that your home will stay warm when you need it most. Enhanced Property Value A new, efficient boiler is an attractive feature for potential buyers if you’re considering selling your home in the future. Improved Safety Older boilers can develop potentially dangerous faults. A new installation eliminates these risks and comes with modern safety features. Better Environmental Performance Lower fuel consumption means reduced carbon emissions – something many homeowners in Bath are increasingly conscious of. Choose the Right Replacement If you’ve decided it’s time to replace your old boiler, selecting the right system for your home is crucial. As Worcester Bosch accredited installers, we recommend: Our boiler replacement service includes a thorough assessment of your home’s specific requirements to ensure you get the most suitable system. Protecting Your Investment Once you’ve made the decision to replace your old boiler, protect your investment with regular annual servicing. A yearly boiler service by GreenSmart’s Gas Safe registered engineers helps extend the lifespan of your new system, maintains your manufacturer’s warranty, and ensures optimal efficiency. We recommend scheduling your first service 12 months after installation and continuing annually to keep your Worcester Bosch boiler running at its best for years to come.. Considering Whether to Replace Your Old Boiler? If your boiler is showing any of the warning signs mentioned above or is approaching (or past) the 15-year mark, it’s worth considering a replacement before it fails completely. Our team of experienced heating engineers can provide honest advice about whether repair or replacement is the most cost-effective option for your situation. We offer free, no-obligation quotes for boiler replacements throughout Bath and the surrounding areas. Our Worcester Bosch accredited installers ensure you receive a high-quality, efficient system that’s perfectly suited to your home’s needs. Give GreenSmart Services a call today on 01225 982222 to discuss your options, or visit our boiler replacement page to learn more about how we can help you replace your old boiler with a modern, efficient system that will serve you reliably for years to come.

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How Much Does a New Boiler Cost? 

Understanding the cost of a new boiler before you commit to a purchase is essential for any homeowner. As heating engineers working throughout Bath and the surrounding areas, we’re often asked about new boiler prices during our initial consultations. It’s a fair question – after all, a boiler is a significant investment in your home’s comfort and value. The truth is, there’s no one-size-fits-all answer. The cost of a new boiler installation depends on several factors, from the type of boiler you choose to the complexity of your installation. At GreenSmart Services, we believe in transparency, which is why we’ve put together this comprehensive guide to help you understand what influences boiler prices and what you might expect to pay. Factors That Influence New Boiler Cost 1. Type of Boiler The type of boiler you choose significantly impacts the overallprice. Here’s a breakdown of what you might expect to pay for different Worcester Bosch models: 2. Boiler Size and Output The size of your home and your hot water needs determine what boiler output you’ll require. A small flat in central Bath might only need a 24-30kW boiler, while a larger family home in Lansdown or Combe Down might require a 35-42kW model. Higher output boilers typically come with a higher cost, but they’re essential for larger properties to ensure adequate heating and hot water supply. 3. Installation Complexity A straightforward like-for-like replacement will cost less than a system change—for example, switching from a conventional to a combi boiler. This is because changing systems often requires additional work, such as: 4. Additional Components Sometimes, your new boiler installation requires extra components, which will add to the new boiler cost: If your system needs a power flush before installation, this can add £300-£500 to the overall cost but is often essential for ensuring your new boiler’s longevity. Typical Price Ranges for New Boilers in Bath As a general guide, here’s what most of our customers in Bath and the surrounding areas typically pay for a new Worcester Bosch boiler installation: The Value of Professional Installation While the upfront cost of a new boiler might seem high, it’s important to consider the value of professional installation. Our Gas Safe registered engineers ensure: Choosing a cheap installation can lead to efficiency issues, safety concerns, and might invalidate your warranty – potentially costing more in the long run. Financing Options We understand that the new boiler price can be a significant outlay. That’s why we offer flexible financing options to help spread the cost. Many of our Bath customers find that the monthly payments are offset by the energy savings from their new, more efficient boiler. Ongoing Value: Maintenance and Efficiency A new Worcester Bosch boiler is not just an expense – it’s an investment in your home’s efficiency and comfort. Most of our customers see a noticeable reduction in their energy bills after installation, with modern condensing boilers being up to 30% more efficient than older models. Ready to Get a Precise Quote? While this guide gives you a general idea of new boiler costs, the most accurate way to determine your specific price is through a personalised quote. Our team at GreenSmart Services provides free, no-obligation quotations for boiler replacements throughout Bath and the surrounding areas. Whether you’re replacing an unreliable old boiler or upgrading to a more efficient model, understanding the new boiler price is the first step towards improving your home’s heating system. Give us a call today on 01225 982222 to arrange a consultation, or visit our boiler replacement page for more information. With over 15 years of experience installing Worcester Bosch boilers in homes across Bath, we’re perfectly placed to guide you through the process and ensure you get the right boiler at the right price for your property.

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10 Clear Signs You Need a New Boiler: When to Upgrade Your Home Heating

Is your boiler trying to tell you something? Recognising the signs you need a new boiler early can save you from unexpected breakdowns, soaring energy bills, and the discomfort of a cold home during winter. As local heating engineers serving Bath and the surrounding areas, we’ve seen countless cases where homeowners waited too long to replace their ageing boilers, often leading to more significant problems and expenses. 1. Your Boiler is Over 10-15 Years Old Age is perhaps the most obvious indicator. Most modern boilers, including our recommended Worcester Bosch models, are designed to last between 10-15 years with proper maintenance. If your system is approaching or has exceeded this timeframe, it’s sensible to start considering a replacement, even if it still appears to be functioning adequately. 2. Frequent Breakdowns and Repairs Are you on first-name terms with your repair engineer? If your boiler requires repairs more than once a year, it’s usually more cost-effective to invest in a new boiler installation rather than continuing to fund these recurrent fixes. 3. Unusual Noises Banging, whistling, or gurgling sounds aren’t normal boiler behaviours. These noises often indicate internal issues such as air in the system, pump problems, or a build-up of sludge. While some noise issues can be resolved with a power flush, persistent or worsening sounds typically suggest it’s time for a replacement. 4. Your Energy Bills Are Climbing Have you noticed your energy bills steadily increasing without a change in usage? As boilers age, they become less efficient, requiring more fuel to produce the same amount of heat. Modern Worcester Bosch boilers offer significantly improved efficiency ratings that could reduce your heating costs by up to 30%. 5. Uneven Heating Throughout Your Home Cold spots in radiators or certain rooms that never seem to reach a comfortable temperature are classic signs of a struggling boiler system. While sometimes these issues can be resolved with radiator balancing, persistent problems often indicate your boiler lacks the power or efficiency to maintain consistent heating throughout your property. 6. Your Boiler Has a Pilot Light That’s Yellow or Orange A healthy pilot light should burn blue. If yours is yellow or orange, it suggests the gas isn’t burning efficiently and could potentially be producing carbon monoxide—a serious health hazard. This change in colour requires immediate professional attention and might indicate that a replacement is necessary for your safety. 7. Leaks or Corrosion Water leaking from your boiler is never a good sign. It typically indicates a broken internal component, a seal that’s failing, or corrosion that’s developed over time. Significant corrosion on your boiler or its pipework is a clear indication that your system is deteriorating and likely needs replacing. 8. Difficulty Finding Replacement Parts If your boiler breaks down and your engineer is struggling to source replacement parts, it’s usually because the model is outdated. In such cases, investing in a modern Worcester Bosch system is not just more practical but often the only viable long-term solution. 9. Your Boiler is Not a Condensing Model Since 2005, regulations have required all new boilers installed in the UK to be condensing models due to their superior efficiency. If your boiler predates this change, upgrading could significantly reduce your carbon footprint while lowering energy costs. 10. Your Hot Water Performance is Inconsistent Does your shower run hot and cold? Or perhaps you’re finding there’s never enough hot water for the whole family? These frustrating issues often signal that your boiler can no longer meet your household’s demands, and it’s time to consider an upgrade to a more suitable system. The Benefits of Upgrading to a New Boiler Recognising these signs that you need a new boiler is the first step toward improving your home’s heating performance. When you choose to upgrade with GreenSmart Services, you’ll benefit from: Our team specialises in boiler servicing and boiler repairs, but we’re also experts at helping homeowners transition smoothly to new, more efficient heating systems. Protect Your Investment with Annual Servicing Once you’ve invested in a new boiler, protect your investment by getting your boiler serviced annually. These plans provide ongoing maintenance and priority service should you ever encounter issues with your new system. Ready to Upgrade Your Home Heating? If you’ve spotted any of these signs that you need a new boiler in your home, it’s time to speak with our experienced team about boiler replacement options. We provide comprehensive heating services throughout Bath and the surrounding areas, offering free, no-obligation quotations and expert advice tailored to your specific needs. Don’t wait for your boiler to break down completely. Contact GreenSmart Services today on 01225 982222 or explore our boiler replacement service to learn more about how we can help improve your home’s heating efficiency and reliability. Our friendly team of local heating engineers is ready to guide you through the entire process, from selection to installation, ensuring you stay warm and comfortable for years to come.

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Combi or Conventional Boiler: Which Is Better for Your Home?

When it comes to choosing between a combi or conventional boiler, many homeowners in Bath and across Somerset find themselves scratching their heads. It’s one of the most common questions we get asked during our callouts from customers looking to get a new boiler in Bath, and with good reason – selecting the right heating system for your home is a significant decision that impacts your comfort, energy bills, and property value for years to come. At GreenSmart Services, we’ve installed hundreds of both combi and conventional boilers throughout Bath, giving us first-hand experience of which systems work best in different homes. Today, we’re sharing our practical knowledge to help you make an informed choice. Understanding the Basics: Combi vs Conventional Before diving into which is better, let’s be clear about what we’re comparing: Combi (Combination) Boilers A combi boiler provides both heating and hot water directly from one unit, without needing separate water tanks or cylinders. When you turn on a hot tap, cold water flows directly from the mains through the boiler, where it’s heated instantly. Conventional (Regular) Boilers A conventional boiler works alongside a cold water tank (usually in the loft) and a hot water cylinder (often in an airing cupboard). The system heats water and stores it for when you need it. When a Combi Boiler Shines Combi boilers have soared in popularity over the past decade, and we’ve installed numerous Worcester Bosch combi boilers that homeowners absolutely love. Here’s where they excel: Perfect for Smaller Properties If you’ve got a modern flat, terrace, or small semi in Bath, a combi makes brilliant use of limited space. Without the need for water tanks or cylinders, you’ll free up valuable storage space – perhaps that airing cupboard could become a handy pantry instead? Ideal for Lower Hot Water Demands For couples or small families who don’t typically use multiple hot water outlets simultaneously, combi boilers provide excellent efficiency. One of our customers, a professional couple in Oldfield Park, switched from a conventional to a Worcester Bosch combi boiler and were delighted with the improved performance and reduced energy bills. Energy Efficiency Advantages Modern combi boilers only heat water when you need it, eliminating the heat loss associated with storing hot water. This means lower energy usage and reduced bills – something we all appreciate in today’s economic climate. When Conventional Boilers Work Better Despite the rise of combi boilers, conventional systems remain the better choice in specific circumstances. We still install many conventional boilers across Bath, particularly in certain types of properties: Superior for Larger Properties If you’ve got one of Bath’s beautiful Georgian townhouses or a larger family home in Lansdown or Widcombe, a conventional boiler often performs better. These systems can supply hot water to multiple bathrooms simultaneously without any drop in pressure or temperature. Better with Low Mains Pressure Some areas around Bath have fluctuating or low water mains pressure. In these locations, conventional systems often deliver more reliable performance since they’re not dependent on mains pressure for operation. Works with Older Heating Systems If your home has an older radiator system, particularly one with narrow pipes, replacing like-for-like with a conventional boiler often causes less disruption. During a boiler replacement, we can often connect to your existing pipework with minimal alterations. Considerations Beyond the Boiler Type When advising our Bath customers on choosing between a combi or conventional boiler, we always consider these additional factors: Water Usage Patterns How does your household use water? A family with teenagers who all shower in the morning might find a conventional system with a well-sized cylinder more appropriate than a combi. Future-Proofing Planning home extensions or additional bathrooms? These changes might affect which system works best long-term. We’ve had several customers in Bathwick and Combe Down who opted for conventional systems when planning home expansions. Available Space While space considerations usually favour combi boilers, some modern conventional systems have become quite compact. The Worcester Bosch Greenstar range includes conventional boilers that take up surprisingly little space while delivering exceptional performance. Energy Efficiency Goals Both systems can be highly efficient when properly specified and installed. During a professional boiler service, we can advise on optimising either system type for maximum efficiency. The Verdict: No One-Size-Fits-All Answer The truth about whether a combi or conventional boiler is better? There’s no universal answer. The right choice depends entirely on your specific property, household needs, and preferences. This is why we always conduct a thorough assessment before recommending boiler types to our customers. Our survey provides a comprehensive evaluation of your home’s heating requirements, ensuring you get the perfect system. What About System Boilers? As a quick aside, system boilers offer something of a middle ground – like conventional boilers but without the need for a heating system water tank in the loft. For some properties in Bath, particularly those with loft conversions but multiple bathrooms, a system boiler can be the ideal solution. Don’t Forget About Aftercare Whichever type you choose, proper maintenance is crucial. Annual servicing ensures your new boiler remains efficient and reliable year after year. Get Expert Advice for Your Home Still uncertain whether a combi or conventional boiler would work better for your Bath property? Our team of local heating engineers has been advising homeowners across Bath and North East Somerset for years. For personalised recommendations and a no-obligation quote on a new boiler installation, give GreenSmart Services a call at 01225 982222. We’ll help you navigate the options and find the perfect heating solution for your home, ensuring reliability, efficiency, and comfort for years to come.

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How to prevent mould and mildew growth and how does plumbing help with this?

Mould is every homeowner’s nightmare. Not only does it look unpleasant, but if left unchecked, it can also impact your health by releasing allergens and irritants into the air. It is especially problematic if you live with infants or elderly people with respiratory issues, so it is essential that you take precautions to keep your house mould-free all year round. Keep reading to find out what causes mould and how to prevent it in your home.  Recognising mould and mildew Being able to identify mould and mildew in your home or property is essential for taking timely action to address the issue. Appearance: Mildew typically appears as white, grey, or yellowish patches on surfaces like walls, ceilings, and fabrics. Its texture is often powdery or fuzzy. Mould, however, can come in a wide range of colours, from black and green to brown, orange, or pink. It may present as fuzzy clumps or slimy blotches on surfaces. Odour: Both mildew and mould produce a musty, earthy smell, which is usually the first sign of their presence, even before visible growth becomes apparent. Location: Mildew is commonly found in damp, poorly ventilated areas, such as bathrooms, kitchens, basements, and laundry rooms. It typically grows on moisture-prone surfaces like shower walls, tile grout, and windowsills. While mould can also be found in these spaces, it may spread to other areas of the home, particularly if there are underlying moisture issues, like leaks from pipes or the roof. Visible Signs: Along with the distinctive appearance of mildew and mould, you may notice signs of water damage, such as staining or dampness, on affected surfaces. These areas may have a water-damaged feel, indicating a favourable environment for mildew and mould to thrive. How to prevent mould and mildew growth  Preventing the growth of mould and mildew requires a proactive approach to controlling moisture and creating an environment that is inhospitable to fungal growth.  Maintain humidity levels between 30% and 50% to reduce excess moisture. In particularly damp areas like basements and bathrooms, consider using a dehumidifier to keep humidity under control. Make sure there is sufficient airflow throughout your home, especially in the kitchen, bathroom and utility rooms where there is more moisture. Use extractor fans to remove excess moisture and open windows where possible to improve air circulation.   Address any leaks from plumbing, roofs, or windows as soon as they occur to prevent water accumulation. Regularly check gutters, drainage systems and foundations for any signs of moisture damage. Wipe up spills and remove standing water immediately to prevent damp conditions. Pay close attention to areas where water commonly gathers – such as around sinks, toilets and household appliances. Houseplants can contribute to indoor humidity levels. Avoid overwatering them and make sure pots have proper drainage to prevent excess moisture from accumulating. When carrying out renovations or upgrades, opt for mould resistant materials like specialised plasterboard, paint, and insulation, particularly in areas prone to dampness.  Frequently clean and disinfect surfaces to eliminate dust and dirt that could support mould and mildew growth.  Keep heating, ventilation, and air conditioning systems well maintained to allow efficient operation and proper airflow. Replace or clean air filters regularly to prevent mould spores from circulating through the air.  How plumbing helps to prevent mould  Plumbing helps prevent mould by ensuring water is properly contained within sealed pipes, preventing leaks and excess moisture. Plumbing makes sure that: How can GreenSmart help? At GreenSmart services, we specialise in expert plumbing solutions to stay ahead of leaks, excess moisture and drainage issues. Get in touch today and let us take care of your plumbing needs.

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The connection between water quality and plumbing
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The connection between water quality and plumbing

The quality of the water in your home can have a major impact on your plumbing system. From hard water to corrosive elements, poor water quality can cause a host of issues within your plumbing systems, leading to costly repairs and even health concerns.  In this article, we’ll explain what we mean by ‘water quality’, explore the connection between water quality and plumbing, and discuss why maintaining both is vital for ensuring a safe and efficient home. What is water quality? When we say ‘water quality’, we are referring to the biological, chemical and physical characteristics of water.  The key factors that impact water quality include: These factors can all affect the quality of the water. Hard water, for example, has high contents of minerals such as calcium and magnesium, which can be damaging to appliances.  Extremely high or low pH levels can corrode pipes and fixtures, leading to leaks or contamination and water contaminated with chemicals or microorganisms can cause health risks and may damage plumbing materials over time. Hard water vs. soft water: What’s the difference and how can it influence plumbing? There are two different types of water: hard and soft. As we mentioned above, the hardness of the water refers to the amount of minerals that are present, mainly calcium and magnesium.  Hard water has high levels of these minerals, which can lead to a buildup of them within pipes and appliances. This buildup can cause blockages and reduce water flow, decreasing the efficiency of water heaters and other appliances over time. On the other hand, soft water contains fewer minerals, making it gentler on plumbing systems. It prevents scale buildup, extending the lifespan of pipes and appliances and improving water pressure. The difference between hard and soft water can significantly affect the health and efficiency of your plumbing system, so much so that houses in hard water areas often have a water softener installed to reduce the mineral buildup within their pipes. How can hard water impact plumbing? As we’ve discussed, hard water can have a negative impact on your property’s plumbing system. Let’s explore this in some more detail. One of the most common issues caused by hard water is the buildup of minerals in pipes, known as scaling. The high concentration of calcium and magnesium can narrow the pipes over time, restricting water flow and causing blockages. If not repaired, this scaling can result in reduced water pressure. Hard water can also damage water heaters, boilers, and other appliances. The mineral deposits that build up within these systems reduce their efficiency and force them to work harder to heat water. Not only does this shorten the lifespan of the appliance, but it can significantly increase energy bills. The long-term impact of hard water can result in significant plumbing expenses for homeowners. Pipes may need to be descaled or even replaced if mineral build up continues, and the added strain on appliances can cause higher maintenance costs and increased energy bills. Regular monitoring and water treatment solutions can help to reduce these issues and protect your plumbing system. How can contaminants affect plumbing systems? Contaminated water can have a significant negative impact on your plumbing system, leading to potential leaks and water damage. Let’s discuss some of the most common water contaminants and how they get into the water stream in the first place: Chemicals and microorganisms can contaminate water in a number of different ways. Lead and other heavy metals, for example, can leach from old pipes and plumbing fixtures and contaminate your water system. Pesticides and chemicals used in agriculture can run off into water sources, and arsenic is a naturally occurring element that can contaminate groundwater due to mining or agricultural activities. These contaminants can corrode pipes within your water system, leading to leaks and extensive water damage. And on top of this, many of these contaminants pose significant health risks, especially in children, the elderly and chronically ill people. The role of plumbing in maintaining water quality Just as water quality can affect your plumbing, these systems can also impact the quality of the water that comes out of your taps and water pipes. When plumbing systems are in good condition, they help prevent contaminants getting in and reduce the risk of waterborne pathogens entering your home. Regular maintenance of plumbing systems also ensures that pipes are free from any mineral buildup, corrosion, and blockages, maintaining a high water pressure. Filtration systems and water softeners are essential tools for enhancing water quality. Filtration systems can remove impurities, chemicals, and contaminants, providing cleaner and safer drinking water. Water softeners help combat the effects of hard water by reducing mineral content, preventing scale buildup and extending the lifespan of plumbing fixtures and appliances.  To maintain water safety, it’s also important to schedule regular inspections and plumbing upgrades. Routine check-ups can identify potential issues before they become major problems, and upgrading ageing pipes and fixtures can also enhance water quality and efficiency.  How to improve water quality in your home Fortunately, there are a number of simple things that you can do in order to improve your water quality in your property: By following these steps, you can significantly improve the quality of water in your home, ensuring both your health and your plumbing system are well protected. How GreenSmart can help If you’re concerned about the water quality in your home or you’ve experienced some of the symptoms of poor water quality, GreenSmart is here to help. We have a number of different plumbing and heating solutions that we can offer to improve your water quality. Our engineers are trained and experienced in all emergency plumbing situations, so if poor water quality has caused a leak or blocked pipes, they will be able to resolve them as soon as possible. We are available for plumbing emergencies 24/7 and are always happy to help. Contact us today to discuss your plumbing requirements.

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Understanding the lifespan of plumbing fixtures and appliances

Think about all the appliances you have in your home. Things like your boiler, radiators and taps work day and night to ensure you have hot water and heating when you need it. Your washing machine and dishwasher work at a moment’s notice. Your plumbing system really is the lifeline of your home! And when you think about just how much work it puts in, it’s no wonder that it doesn’t last forever! In this article, we are going to run through the average lifespan of plumbing fixtures, explain the importance of knowing these lifespans, explore some features that affect longevity and give you some handy tips and tricks on how to extend your plumbing life as much as possible! Average lifespan of plumbing fixtures and appliances Whether you’ve just bought a property and want to know whether your plumbing needs replacing, have had some appliances for many years and are wondering whether it’s time to invest in new, or you’re just curious about how long certain appliances and fixtures should last, GreenSmart are here to help! Let’s explore the average lifespan of common plumbing fixtures: Average lifespan of boilers  Arguably the most important plumbing fixture in the home is the boiler, so we aren’t surprised that you’re wondering how long they last. The lifespan of a boiler usually ranges from 10-15 years. However, this can vary significantly depending on which type of boiler you have in your home and how well it is maintained. Let’s break down the average lifespan of different types of boilers: Average lifespan of toilets One of the most used plumbing components in any building, a toilet needs to be durable. Luckily, most toilets last 50 years or more, with many people updating their toilets for aesthetic reasons or to save water rather than because of breakages. With that being said, though, toilets contain many different moving parts, and just because the bowl is unlikely to crack, it doesn’t mean that the toilet seat, flush or fill valve may break more frequently if not looked after. Luckily for you though, we have an article on how to flush a toilet if it’s not working, so you can get rid of the evidence of your toilet usage. Average lifespan of taps and sinks Another regularly used plumbing fixture, the average lifespan of taps is around 15-20 years, unless they’ve been damaged by events other than normal wear and tear.  The lifespan of your kitchen and bathroom sinks can vary depending on material, with stainless steel sinks lasting around 10 years, copper and porcelain sinks lasting for about 20 years, and acrylic sinks lasting 50 years or more! Average lifespan of dishwashers Once considered a luxury item but now commonly found in kitchens up and down the country, dishwashers tend to get a fair bit of use. Luckily though, your dishwasher should last you around 7-12 years before you need to replace it (or go back to washing dishes by hand!) Much like other appliances, the lifespan of a dishwasher can vary depending on its brand, how often it is used and how it’s looked after. A lot of the time dishwashers are easy to repair if broken. However, suppliers often suggest that if your dishwasher is over 10 years old, it should be replaced, rather than repaired. Average lifespan of washing machines How often have you gone to get dressed in the morning only to find that your planned outfit is in the laundry basket, waiting to be washed? (It happens to us at least once a week!) Thankfully, the average lifespan of washing machines is 14 years before they need to be replaced, based on completing one load of washing a day! Big families or commercial laundrettes may need to replace their washing machines more often, depending on how often they’re used. What factors can affect the longevity of plumbing? A number of different factors can impact how long your plumbing fixtures and appliances last. Some of these things, such as how often they are used and how well they’re maintained, can be controlled by the homeowner, whereas other factors outside of the user’s control, including the water quality and environmental factors, can also affect longevity. Understanding and addressing these factors can help you maintain your plumbing system and extend the life of your fixtures and appliances. How do I know when my plumbing needs replacing? A plumbing fixture that breaks when you aren’t expecting it or before it’s come to the end of its average lifespan can be frustrating. Luckily, though, our plumbing fixtures and appliances usually display some signs that they need repairing or replacing before they go completely kaput. Here are some common symptoms that your plumbing needs replacing: How to extend the lifespan of plumbing fixtures and appliances? It is possible to extend the lifespan of plumbing fixtures and appliances. A few key practices can be implemented in order to lengthen the lifespan as much as possible. Routine maintenance Regular inspections should be conducted to ensure everything is functioning correctly. Depending on the fixture, this can either be done yourself, or by a qualified professional. Clean filters in appliances such as washing machines regularly, and employ people to address small leaks quickly to prevent them from escalating into bigger problems. Upgrade components Replace ageing components such as seals, valves, or washers before they lead to larger issues. Keeping these parts in good condition can prevent malfunctions and extend the life of your fixtures and appliances. Install a water softener If you live in the south or east of England and have hard water, it might be worth considering installing a water softener. A water softener can help to reduce the damage caused by mineral buildup, protecting your fixtures and appliances from corrosion. Professional servicing  Schedule regular services, especially for complex appliances such as boilers. Expert maintenance can address issues that may not be apparent and ensure that your systems are running efficiently, helping to prolong their lifespan. By following these

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What is legionella and how to test for it?

If you are a business owner, landlord or property manager that owns properties, knowing about legionella and its dangers can be essential to prevent illnesses within your tenants and employees. But what exactly is legionella, where does it come from and how can you test for it? In this article, we are going to explain what legionella is and where it comes from, explore its dangers, inform you on how to test for it and give you some tips and tricks on what to do if you find it in your properties’ water systems. What is legionella? Legionella is a naturally occurring bacteria that can be present in bodies of freshwater, such as lakes, streams and ponds. While legionella bacteria typically exists in low concentrations in these natural environments, it can become a problem when it grows in artificial water systems like plumbing, cooling towers, and hot tubs. Under the right conditions – warm temperatures and stagnant water – Legionella can multiply and pose a risk to human health, causing illnesses such as Legionnaires’ Disease and Pontiac Fever. What is Legionnaires’ Disease? Legionnaires’ disease is a severe form of pneumonia usually caused by becoming infected with legionella bacteria. The symptoms include a bad cough, shortness of breath, a fever, muscle aches, and headaches. It can be fatal, particularly in older adults, smokers, and those with weakened immune systems. In fact, it can be fatal in around 20% of reported cases.  Although legionella bacteria are prevalent in rivers, ponds and soil, the conditions are very rarely right for people to contract Legionnaires’ disease from these places. Instead, outbreaks of Legionnaires’ disease usually occur by inhaling small water droplets containing the bacteria in purpose-built systems where the water is kept at high enough temperatures for the bacteria to grow. These places include cooling towers, evaporative condensers, and spa pools. If these systems have a water temperature of between 20-45 °C, contain deposits such as rust or sludge that can support bacterial growth, or the water is stored or recirculated, the risk of legionella is increased. Who is at a higher risk of catching Legionnaires’ Disease? In 2020, there were 254 confirmed cases of Legionnaires’ disease in the UK. However, most people who are exposed to legionella won’t become ill.  Certain groups of people are at a higher risk of catching Legionnaires’ disease, particularly those with weakened immune systems or underlying health conditions. The main risk factors include: What is Pontiac Fever? Pontiac Fever is a less serious form of legionella-related illness than legionnaires’ disease, consisting of mild flu-like systems including a fever, headaches and fatigue. The illness usually resolves on its own within a few days without causing any lasting effects, and those who have been diagnosed with Pontiac Fever often don’t need treatment. Unlike Legionnaires’ disease, Pontiac Fever does not involve pneumonia and is generally not life-threatening, making it a much milder infection.  Who is at risk of catching Pontiac Fever? Because Pontiac Fever is generally mild and doesn’t have the same severe risk factors as Legionnaires’ disease, it affects a broader range of people. Pontiac Fever can affect anyone who is exposed to Legionella bacteria, but certain groups may be at a slightly higher risk due to increased likelihood of exposure or underlying factors. Those at a higher risk include: How often should I test for legionella? How often you test for legionella depends on the types of water systems you have on your property. It is recommended that open systems like cooling towers and spa pools are tested at least once a quarter, whereas enclosed water systems don’t need to be tested as often as they are less prone to contamination. If, however, you test for legionella and the results come back positive, your water systems should undergo testing every week until the bacteria is removed and the water is once again safe. How to test for legionella There are three different methods for testing your water systems for the presence of legionella bacteria: How can I prevent legionella bacteria in my building? If you’re worried about the presence of legionella bacteria in the water systems within your building, there are a few different simple measures you can take to prevent legionella exposure. These include: If you’d like help checking your systems and plumbing, get in touch with us today.

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The connection between plumbing and property value

When it comes to assessing your property’s value, you may only focus on the structure’s overall condition and cosmetic upgrades. Whilst these aspects are important, something that’s often overlooked in this process is plumbing, and any issues with plumbing can significantly influence your property’s value.  In this article we are going to explore the link between plumbing and property value, and the effects of plumbing issues, and answer some common questions such as ‘do plumbing upgrades increase home value?’ and ‘do I need new plumbing?’ Let’s get into it! The link between plumbing and property value Plumbing is sometimes referred to as the “hidden infrastructure” of a home. It’s out of sight, concealed beneath floors and behind walls, making it easy to miss when assessing the value of your property. However, the correlation between plumbing and property value is more important than you think.  Having an up to date plumbing system will increase the likelihood of someone buying your property. Home buyers want to know that the home they’re getting has modern and well-maintained plumbing so that they aren’t hit with costly repairs just after moving in.  Issues with plumbing, such as an outdated system, leaky pipes or dripping taps can considerably decrease the value of your property. When these issues are left untreated, it can cause damage to the structure and infrastructure of a property – such as mould growth or compromised electrical systems. This can lead to other expensive repairs, which is why it’s worth investing in your plumbing. Do plumbing upgrades increase property value? The short answer is yes, plumbing upgrades do increase property value. Making upgrades to your plumbing system improves your property’s efficiency and functionality, making it more appealing to potential buyers.  There are many ways to go about investing in your plumbing. Here are a few plumbing investments to consider: In addition, bathroom and kitchen remodels that include plumbing upgrades can significantly boost your property’s value and appeal.  In the long run, these investments will reduce water consumption and increase the lifespan of your plumbing, saving you money and making your home more attractive! The effects of plumbing issues Plumbing issues can affect the structure, aesthetics and functionality of your property. Health and safety issues can also arise from this.  Water damage Over time, leaky or burst pipes and dripping taps can result in water seepage into your property’s walls, ceilings or floors. This can lead to mould growth, rotting wood or weakened foundations. Visible signs of leaks, warped flooring or peeling paint will have an impact on your property’s aesthetic appeal. Ultimately these structural problems will heavily influence a buyer’s perception on your property’s quality and how safe it is. Upgrading your plumbing system and regular maintenance and repairs will prevent these problems from occurring.  Functional problems Functional problems such as inconsistent temperature regulation, clogged drains, broken toilet flushes and low water pressure can discourage potential buyers. They may see these problems as an inconvenience and an extra cost to fix. In older properties, pipes may be made with galvanised steel or iron which are both prone to corrosion. These corroded pipes can lead to reduced water flow and discoloured water. Regular maintenance and pipe inspections can prevent these functional issues from occurring. Health and safety concerns When looking for a home potential buyers prioritise health and safety. Plumbing issues such as water leaks can pose significant health and safety risks, greatly impacting your property’s resale value. Moisture accumulation creates an ideal environment for mould growth which can cause respiratory issues and allergies.  As well as this, faulty plumbing or outdated materials can contaminate the water supply, compromising its quality and safety. These issues can be major deterrents for prospective buyers. By addressing these issues and providing evidence of water quality testing or mould remediation, you can increase your property’s value.  How GreenSmart can help If you’re looking to sell your home and want to upgrade your plumbing systems or simply just want to fix any plumbing issues look no further! At GreenSmart, we specialise in providing high quality plumbing solutions so contact us today to discover how we can help.

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How plumbing companies can help letting agents

Being a busy letting agent with multiple properties under your management can be stressful. There’s so much to keep on top of, including tenant contracts, rent collection and property maintenance. Ensuring that you have a reliable plumbing agency to maintain the heating and plumbing in your properties can help to ease this stress by taking one thing off your mind. In this article, we will run through some of the common plumbing issues in rental properties, explore the important relationship between letting agents and plumbers, and discuss how to find the right plumbing agency for your clients. Let’s get into it! Common plumbing problems in rental properties Rental properties are subject to the same plumbing problems as residential properties. However, they can be at a higher risk of certain types of plumbing problems due to their frequent periods of vacancy, the varied level of maintenance due to a constant turnover of tenants, and the failure by tenants to report minor plumbing concerns. Some common plumbing issues in rental properties include: To prevent some of these common plumbing issues from occurring, landlords should contact professional plumbers to implement regular maintenance schedules, educate tenants on proper plumbing use, and respond quickly to reported problems. The relationship between letting agents and plumbers It’s important for letting agents to have reliable, professional plumbing companies on their books to take care of any plumbing and heating maintenance that is required in their properties. Having a relationship with such plumbing companies is vital to ensure that any plumbing or heating problems are dealt with quickly and efficiently – which is important for maintaining the property’s value and the tenant’s satisfaction. Building a regular maintenance schedule with a reliable plumbing company can help to prevent any plumbing, heating or gas problems from arising. Regular inspections of plumbing systems and frequent boiler services can extend their lifespan and reduce the possibility of breakdowns. Having a relationship with a plumbing company allows letting agents to quickly and efficiently share expert advice with their clients and their tenants. Using one trusted company for all issues can reduce the need for managing multiple contractors, and help to ensure quick response times and reliable service. Letting agents rely on plumbers that can offer 24/7 emergency plumbing services and who can respond quickly to emergencies such as burst pipes to prevent damage, reduce repair expenses and ensure tenant safety. This partnership is essential for the efficient management of rental properties. How to find the right plumbing agency for you It’s important that the company you choose have experience not only in standard plumbing and heating services, but also in commercial plumbing and plumbing rental properties, as the issues can be different or much more substantial, and could require more intricate repairs.  On top of finding a plumbing agency that is experienced, it is important to ensure that they are on the Gas Safe Register. This means that they are trained in handling gas boilers and have the correct accreditations to undertake gas work. Another key factor to look into is the communication and customer service of the company. A reliable plumbing agency should be able to demonstrate clear communication straight away, providing details about their services, pricing and packages when asked. Pricing should be transparent and include information about call-out charges and hourly rates. Good customer service is paramount, as it enables plumbing issues to be handled quickly, efficiently and professionally. By focusing on these factors – experience, accreditation and customer service – you can choose a plumbing agency that can meet the needs of your rental properties, helping to ensure satisfied tenants. How GreenSmart Services can help At GreenSmart Services, we pride ourselves on our high-quality facilities management work and the excellent customer service we provide. We have a vast knowledge of all things plumbing and heating, and our letting agency partnership allows letting agents in and around Bath to take advantage of many benefits, including highly qualified and experienced engineers, end-to-end project management, excellent communication, 24/7 emergency cover and the provision of gas safety certificates. Contact us today to discover how we can help you!

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Common plumbing issues in commercial buildings and how to address them

Whether you’re a commercial landlord, or a business renting out a workspace, plumbing issues can wreak havoc! As a landlord, it’s often your responsibility to pay for these problems, so persistent plumbing issues can be quite a hefty business expense. For tenants, faulty plumbing can make you close the business until it’s fixed – costing time and money. There’s a common misconception that commercial plumbing issues are the same as domestic plumbing issues, but this is simply not the case. Commercial plumbing systems tend to be in constant use, and therefore their demand is much higher than domestic systems. While the source of the problem may be similar, the size and scale of the issue in a commercial plumbing system will be much larger, requiring specialist knowledge and a significant amount of downtime to replace. In this article, we will look at some of the most common commercial plumbing issues, and how you can address them. So, let’s get into it! Water leaks and damaged pipes Probably one of the biggest commercial plumbing issues that you will encounter is water leaks and damaged pipes. With the sheer amount of pipework that is often found in commercial properties, there’s no wonder that leaks are common! Leaks can come from a number of different locations, including toilets, sinks, taps and pipes that have been damaged. A leaking tap may seem like a relatively minor issue. However, over time even the smallest of leaks can cause huge problems, such as damp and mould growth, which could lead to huge repair bills – not to mention a sky rocketing water bill! Pipes can be damaged by a number of different things, including blockages, corrosion and frozen pipes in the winter. Pipes in a commercial property typically have to deal with much larger volumes of water than pipes in a residential property, so regular maintenance is important to prevent more serious problems. There are a few simple measures that you can take to prevent these plumbing issues: No heating and hot water Another common, and very inconvenient, plumbing issue that may occur in your commercial building is the heating and hot water not working. There could be a number of different reasons behind your boiler stopping doing the thing it’s meant to do, including a pressure issue, frozen pipes, faulty valves or thermostat problems. To keep on top of boiler issues and maintain a steady supply of hot water, ensure to: Blockages Blocked drains are another regular plumbing issue in commercial buildings, especially if you have a kitchen within the facility. One of the most common causes of blocked drains is the buildup of debris such as toilet tissue, grease and food waste in your pipes.  It’s difficult to monitor every toilet flush and drain usage in the entire building, but there are a few things you can do to prevent clogged drains and blocked pipes: Odours from sewage No one wants to work in an environment that smells bad, however odours from sewage are, unfortunately, more common than you think. And on top of the disgusting smell, wastewater and sewage contains bacteria that can cause diseases such as E. Coli and gastroenteritis, so it’s important to keep on top of it. Sewage smells can be caused by a number of different commercial plumbing issues, such as cracked sewer pipes, broken septic tanks or inadequate ventilation.  If you do notice sewage smells, make sure to vacate the premises and call a qualified plumber immediately. For long-term prevention, follow these steps: How GreenSmart can help At GreenSmart, we provide a comprehensive plumbing service tailored specifically for our commercial clients, ensuring your plumbing infrastructure operates seamlessly and minimising disruptions to your business. Our team is highly experienced in managing the plumbing needs of various commercial establishments, including office buildings, retail spaces, and restaurants. We offer regular inspections and preventive maintenance programs designed to identify potential issues early and address them proactively. This approach reduces the risk of major plumbing problems and unexpected downtime. In case of emergencies, our dedicated team is available 24/7 to offer immediate assistance, minimising disruptions to your business. We understand the importance of quick responses and efficient problem resolution, ensuring your business continues to run smoothly. Contact us today to learn how our reliable and efficient commercial plumbing solutions can support your business.

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What is facilities management?

All businesses and large organisations require a number of different processes and facilities to be effectively managed in order to run efficiently. But how can these businesses stay on top of all of these things? That’s where facilities management comes in. Facilities management comprises a range of responsibilities, from ensuring the safety and functionality of physical spaces to optimising resources and enhancing the overall workplace experience.  In this article, we’ll explore the facilities management meaning, gain a better understanding of its key components, and discuss its significance in various industries. What is facilities management? Facilities management is the process of ensuring buildings and grounds are functional, safe and efficient. It can incorporate a range of different things, including maintenance and operations, real estate or lease management, energy management and employee or occupant management.  What are the different types of facilities management? There are two different types of facilities management – hard facilities management and soft facilities management – each covering different things. Hard facilities management Hard FM is the process of managing and maintaining the physical infrastructure within a building. Typically, this includes operating mechanical, electrical and plumbing systems. Here at GreenSmart, we offer a specific plumbing facilities management service, encompassing everything from routine maintenance and repairs to system upgrades and emergency response. Soft facilities management Soft FM includes a range of services that improve the comfort and productivity of those using the facility. It can include things such as security, grounds maintenance and commercial cleaning maintenance. Why is facilities management important? Facilities management is an important factor in ensuring the operational efficiency of your building and the safety and happiness of its occupants. The introduction of the 1992 Workplace (Health, Safety and Welfare) Regulations means that it is now the responsibility of the property owner to ensure the health, safety, and welfare of their building’s occupants. This includes FM services such as plumbing, electrics, temperature control, security, and lighting. Facilities management is important for landlords and business owners for a number of reasons: People spend 87% of their time in buildings, so it is vital that they feel happy, secure and safe whilst they’re in them.  How facilities management can adapt to changing workplace dynamics The traditional workplace is always evolving, driven by factors such as digital transformation and changing workforce demographics. As a result, facilities management is having to adapt to accommodate these shifts and support new ways of working. Flexible work arrangements, such as remote working, have become increasingly common – especially since the Covid-19 pandemic. This shift has meant that facilities management teams need to focus on creating environments that foster collaboration, innovation, and employee well-being, whether in the office, at home, or in shared co-working spaces. On top of this, since the pandemic, there is an increased emphasis on health and safety measures within the workplace. Facilities management plays an important role in implementing systems that reduce health risks and ensure the well-being of occupants. Sustainability in facilities management In recent years, there has been a growing emphasis on sustainability within the realm of facilities management. Businesses are increasingly aware of their environmental impact and are seeking ways to reduce it. Sustainable facilities management involves implementing practices, such as green plumbing, that minimise resource consumption and reduce waste. By integrating sustainability into facilities management strategies, businesses can not only reduce their carbon footprint but also reduce their energy bills. How GreenSmart can help At GreenSmart, we specialise in providing high quality plumbing solutions for commercial and industrial facilities. We understand the challenges and demands that come with managing plumbing systems in large-scale properties, and our experience as plumbing contractors enable us to handle all aspects of plumbing facilities management.  Our proactive approach focuses on preventive measures, identifying potential issues before they escalate and implementing efficient solutions to minimise downtime and disruptions. With our expertise and dedication to excellence, you can trust us to keep your plumbing systems operating smoothly, allowing you to focus on your core business operations. Contact us today to discover how our plumbing facilities management service can help you!

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"The GreenSmart team stand out as literally the best I have ever experienced of all of the trades I have had work on my home over 20 years."

“Excellent quality of work and service from a highly professional, helpful and thoroughly competent team. The GreenSmart team stand out as literally the best I have ever experienced of all of the trades I have had work on my home over 20 years. I was recommended GreenSmart by a local heating engineer who said they were great guys, and he would trust them with his life. Having had a boiler replacement, I now know what he means – they are a fantastic team, and did an outstanding job, managing complications (old house with some ancient and elegant plumbing), and getting the job done as scheduled. Next time I have a heating job, I won’t bother getting multiple quotes as I have 100% trust in GreenSmart, so I would go with them again, and have also recommended them to my friends and family.”
Bruce, Bath
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"GreenSmart found the issue quickly and explained to us what needed to be done."

“GreenSmart were called to our house to do some fault finding after we had a repeating issue with the hot water. They identified the issue quickly and explained to us what needed to be done. Throughout the time that GreenSmart were here, they answered all of our questions thoroughly and were courteous and conscientious about their work. We wouldn’t hesitate to recommend GreenSmart as they did a great job, sorted the issue and were absolute professionals from start to finish.”
Sophie, Enford
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"I would and have recommended GreenSmart to friends and family as well as anyone else who needs plumbing work done."

“GreenSmart installed a douche and upstairs radiators. GreenSmart were an excellent fit for me, they visited at convenient times and communicated ahead of time. I would and have recommended GreenSmart to friends and family as well as anyone else who needs plumbing work done. I have no hesitation recommending them as I know the high quality of work they offer. GreenSmart carry out every job as if they are in their own home. Their knowledge is excellent and their work standard is exemplary. GreenSmart are reliable, friendly and you won’t be disappointed with any job they take on.”
John, Bristol
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"I have experienced a very quick response from GreenSmart making contact and returning calls."

“GreenSmart has fitted our bathroom for us, fixed the boiler and carried out various maintenance tasks such as fitting taps and attending blockages. The price I feel is reasonable for the service we receive. This has helped to build a trusting relationship between us which can be very rare these days. GreenSmart are always willing to find a suitable way of working round our commitments and always come when needed. If they haven’t got the parts we need, it is a huge relief for us knowing they will source them out. GreenSmart have recognised us as good customers and will at times offer advice over the phone before we make an appointment with them. I feel this shows a true depth of character.”
Jane, Bath
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"GreenSmart are extremely prompt and reliable when it comes to counting on plumbing work to be done. "

“GreenSmart installed our bathroom and fixed our boiler when it broke down. GreenSmart are extremely prompt and reliable when it comes to counting on plumbing work to be done. When fitting our new bathroom they were professional, friendly and always tidied up at the end of each day. Our Bathroom looks beautiful and in the 4+ years since completion we have had no problems at all. We recently had an issue with our boiler and were without hot water, which with a young family you can imagine is tricky! GreenSmart came to look at it that same evening, ordered the correct parts and the boiler was fixed the very next day. No ‘I’ll see when I can fit you in’, they reassured us it would be done and it was. I never hesitate to recommend GreenSmart. It’s very reassuring to be able to recommend a company and know that they are going to offer an excellent service.”
Charlotte, Westbury

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